Products aren't just a collection of isolated features—they're systems of patterns that work together to drive outcomes for both users and the business. When those patterns are intentionally designed and connected, the whole becomes greater than the sum of its parts.

I zoom out to understand and shape those systems in a consistent, scalable way. That means looking beyond the product itself to the processes and collaboration behind it. By designing the process, I elevate outcomes not just for the user, but across the organization.