Dylan Cooper | UX DESIGNER FOR EARLY-STAGE SAAS PRODUCTS

I help design teams elevate their UX Design, UX Strategy, and Design Ops from 😐 to 😍!
Experienced in Enterprise, Fintech, Government, and AI
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Dylan Cooper

UX Designer Elevating saaS Products From 😐 to 😍
🎨
UX Designer
Experienced in Fintech, Govtech, AI and enterprise product design
🎯
UX Strategist
Connecting goals, problems, and solutions to maximize the power of design
🛠️
Design Operator
Building systems and frameworks to optimize design teams
🧇
Amateur Chef
Cooking the best gluten-free waffles in Washington DC
💡
Idea Machine
Generating practical solutions that will have your users (and developers) going 🙌
🧇
Figma Pro
Creating wireframes and prototypes faster than your next email
🍩
Collaborative Spirit
Bringing teams together quicker than donuts in the break room
♟️
Halfway Decent Chess Player
Checkmating any player rated 1500 and below
😎
Design Advocate
Making UX and design cool within your organization
📚
Relentless Learner
Adding new ideas to your design team on the daily
🏀
Basketball Lover
Watching classic NBA games on every lunch break
👇
But Wait... There's More!
Check out my case studies below to learn how I approach design

ABOUT

4+ Years of Experience

Located in Washington DC

hello@dylancooper.design

LinkedInResume

SALES SOLUTIONS.AI

B2B SaaS Design to Automate Sales Calls With AI
AI SaaS Design

ARGENT

Designing Design Processes That Work
Designing Design Processes That Work
View Case Study

FORMABILITY

Enterprise SaaS Design For Government Agencies
Government SaaS Design

OneStop

Enterprise SaaS Design For Government Agencies
Government SaaS Design

Enovational

B2B Design For No-Code Application Builders
Power User SaaS Design
View Case Study

Kristina Danielyan

Product Manager at CoStar Group

6/6

Dylan is the first to volunteer for a challenge and can adjust to quickly changing timelines and priorities; working with him was a pleasure and I would recommend having him on your design team.

Trammy Hoang

Product Manager at Ernst & Young

5/6

Dylan never ceased to amaze me while we were working together. He tackled ambiguity and unknowns head-on to keep the team on track and ultimately, played an integral part in making our team more self-organizing.

April Ding

UX Designer at Ernst & Young

4/6

For anyone looking for a UX designer with excellent communication skills and who can solve complex problems, Dylan is the person for the job.

Jon Hyzy

Lead UX Designer at CMG Financial

3/6

Dylan's skills as a visual designer are truly exceptional, and I always turned to him first when I needed extra help with my work. He was always willing to jump in where needed and be the first to volunteer to help with tasks outside of his daily responsibilities.

Ash Delvillan

Co-Founder at Two Evils Games

2/6

Dylan is an unmatched idea generator. Whenever I planned cross-functional team placements, he was my secret weapon: a cure for what ailed a team stuck in analysis-paralysis.

Andy Garcia

‍VP of Experience Design at CMG Financial

1/6

I would jump at the chance to hire Dylan again, and I would stake my name on assuring any organization that their game will be elevated by having him as a part of their team.

WRITING

UX Design in One LessonPrinciples of Enterprise UX Design The Good, The Bad, and The Great UX Designer5 Lessons From 5 Years With a Concussion

SAGENT

Fintech Product Design To Modernize Mortgage Servicing
Fintech Product Design

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WRITING

UX Design in One LessonPrinciples of Enterprise UX Design The Good, The Bad, and The Great UX Designer5 Lessons From 5 Years With a Concussion

OneStop

B2C design to help governments treat their citizens like VIPs
Read Case Study

Misetta

0 to 1 startup design to create the public square that shapes the world's best ideas
Coming Soon
Misetta app preview imageMisetta app preview image
Consumer
Strategy
Research

HOW I HELP

4+

Years of Experience

SaaS

Speciality

COMPLEX PRODUCT DESIGN

SaaS products should be complex but not complicated. I achieve this by keeping my designs consistent, scalable, and feasible. Experienced designing Fintech, Govtech, AI, and enterprise products.
Mobile/Desktop
Research
Strategy
Figma
Wireframes
Accessibility

DESIGN OPS

Products reflect the systems that create them. I design those systems to upgrade design organizations for myself and those I work with.
Systems
Process
Principles
Design Systems

MY PROCESS

Summary
>
Valuable
>
Usable
>
Practical
>
Presentable
>
Testable

My design process follows an order of operations: Valuable > Usable > Practical > Presentable > Testable. The operations help me prioritize which problems to solve and when to bring order to the chaos of complex product design.

Summary
>
Valuable
>
Usable
>
Practical
>
Presentable
>
Testable

Great UX starts with understanding the value my users and customers need from my product. Delivering this value becomes the basis for every design decision I make.

Summary
>
Valuable
>
Usable
>
Practical
>
Presentable
>
Testable

Products only provide value if people know how to use them. By understanding my users I can design how to deliver that value in an intuitive way.

Summary
>
Valuable
>
Usable
>
Practical
>
Presentable
>
Testable

Businesses don’t hire designers to make things look nice in Figma, they hire them to shape the intent for developers to translate to code. My solutions need to deliver customer value while being feasible for my developers to implement.

Summary
>
Valuable
>
Usable
>
Practical
>
Presentable
>
Testable

Aesthetics come last because people typically don’t pay to see shiny buttons and cool color gradients, but products need to look professional or people won’t take them seriously.

Summary
>
Valuable
>
Usable
>
Practical
>
Presentable
>
Testable

The design is ready, but not done. It requires testing to validate my decisions and documentation to ensure accuracy and alignment.

My design process follows an order of operations: Valuable > Usable > Practical > Presentable > Testable. The operations help me prioritize which problems to solve and when to bring order to the chaos of complex product design.

00
SUMMARY
My design process follows an order of operations: Valuable > Usable > Practical > Presentable > Testable to help me solve design problems in the right order.
01
VALUABLE
Great UX starts with understanding the value my users and customers need. Delivering this value becomes the basis for every design decision I make.
02
USABLE
Products only provide value if people know how to use them. By understanding my users I can deliver that value in an intuitive way.
03
PRACTICAL
Every project has constraints. Design requires I understand those constraints so that my solutions can translate from Figma to the real world.
04
PRESENTABLE
Aesthetics come last because people don’t pay for cool color gradients but products need to look professional or they won’t be taken seriously.
05
TESTABLE
The design is ready, but not done. It requires testing to validate my decisions and documentation to ensure accuracy and alignment.

WRITING

The Good, The Bad, and The Great UX Designer

The skills and levels that set them apart
Read More

UX DESIGN IN ONE LESSON

And other mental models from my design toolbox
Read More

PRINCIPLES OF ENTERPRISE UX DESIGN

Rules that help me design enterprise products
Read More